Latest Cloud Computing News
Is Automated IVR Testing Reliable? Yes, With Oversight
Companies should conduct IVR testing routinely to ensure that their Interactive Voice…
Oracle introduces new AI-driven workflows to automate customer service lifecycle
Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and…
IVR Pricing Is Erratic, But it Can Work in Your Favor
Phone systems have changed a lot, but IVR pricing is still all…
China Telecom trains AI model with Chinese-made chips
China Telecom, a state-owned carrier, has developed two LLMs that were entirely…
An Outbound Dialer Will Help You Win the Numbers Game
An outbound dialer is software that automates and manages outgoing phone calls.…
4 Reasons Not to Use a Fax Server and 3 Better Solutions
A fax server is a physical or virtual server that’s used to…
How Cloudflare is democratising cybersecurity
There are estimates that global internet traffic could reach 175 zettabytes by 2025.…
5 Best Linux CentOS Replacement Options & Alternatives
CentOS Linux 7, the popular free and open-source Linux distribution based on…
Flexera aims to remove barriers between ITAM and FinOps data
Flexera, a company specialising in technology spend and risk management for hybrid…
